Refund policy

At Raw & Radiant, each unit is prepared with precision, care, and the highest standards of luxury. Because our products are considered personal beauty items, we must prioritize the health and hygiene of our customers.

For this reason, all sales are final — we do not accept returns, exchanges, or refunds once an order has been processed or shipped.

Every bundle and unit is thoroughly inspected, sanitized, and quality-checked before leaving our facility to ensure you receive only the finest, authentic raw hair.

Please review your order carefully before checkout — including lengths, textures, and lace types — to ensure accuracy. If you experience an issue upon delivery, contact our support team within 48 hours of receiving your order, and we’ll be happy to assist with any concerns.

At Raw & Radiant, we stand proudly behind the quality, authenticity, and integrity of every strand. ✨